1. How can you help me to start a project?
We assure a global service, as we have several representatives in different countries.
2. Where have you installed your equipment?
We have already installed our equipment to more than 35 countries in Europe, America, Asia, Africa, etc.
3. How do you deal with after-sale service?
Our representatives in local market will arrange qualified engineers to your site within 24 hours to shoot the problem.
4. Is your equipment in accordance with GMP, FDA, WHO?
Yes, we design and manufacture the equipment according to the requirements of GMP/FDA/WHO in your country.
5. What is your payment terms?
T/T or irrevocable L/C at sight accepted.
6. How about the staff training?
Normally, we will train your staff during the installation in your site; you are also welcome to send your staff trained in our factory.
7. How many countries have you done the Turnkey Project?
Russia, Mexico, Venezuela, Iran, Uzbekistan, Ukraine, Bangladesh, etc.
8. How long will the turnkey project take?
Approximately 1 year from design the layout to complete installation and commissioning.
9. Which kind of privileged services can you offer?
Besides the regular service, we can also provide you with know-how transfer, and dispatch our qualified engineers to help you run the factory up to 6-12 months.
10. What should we prepare for setting up the pharmaceutical plant basically?
Please prepare the land, building construction, clean room, HAVC, utilities consumption, etc.
11. What kind of certificate you have?
We have ISO9001, CE verification, PED, Quality certificate, certificate of origin, etc.